Hi
I am a canon Technician, dont really work on kyocera, but i have a client who has a 2500ci, when making copies on the platen glass the copies come out correct, but when i make copies through the document processor there is a yellow background and none of the colours are correct, i have changed U429, text/copy, yellow to -4 to remove the background, just so it does not have the background anymore.
The machine is about a month old when it started the problem, I have the latest firmware installed, checked the lock for the scanner,
I do not have the calibration charts for the scanner as they are quite expensive and they dont have in stock at the moment, is there anyway to fix it without the calibration charts
I am a canon Technician, dont really work on kyocera, but i have a client who has a 2500ci, when making copies on the platen glass the copies come out correct, but when i make copies through the document processor there is a yellow background and none of the colours are correct, i have changed U429, text/copy, yellow to -4 to remove the background, just so it does not have the background anymore.
The machine is about a month old when it started the problem, I have the latest firmware installed, checked the lock for the scanner,
I do not have the calibration charts for the scanner as they are quite expensive and they dont have in stock at the moment, is there anyway to fix it without the calibration charts