Hi all. Got a Olivetti mf2614 ( kyocera desktop colour) printer. Customer has no network and only access to guest wifi. So I have connected 2 laptops and a printer via a switch. One laptop win 7 other win 10. Gave fixed IP to all devices. Setup print and scan to folder and all worked fine. Today both stopped scanning. On win 7 PC retyped password and scanner started working but win 10 PC doesn't scan. Login error. Nothing changed at all same user name and password. If I do a connection test via command centre connection is good. As soon as I try scanning after a good 40-50 seconds of connection message it fails. Can this be a firewall on won 10 ? F/w is up to date too. Any ideas? Cheers.
kyocera desctop problem scanning
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Re: kyocera desctop problem scanning
Hi all. Got a Olivetti mf2614 ( kyocera desktop colour) printer. Customer has no network and only access to guest wifi. So I have connected 2 laptops and a printer via a switch. One laptop win 7 other win 10. Gave fixed IP to all devices. Setup print and scan to folder and all worked fine. Today both stopped scanning. On win 7 PC retyped password and scanner started working but win 10 PC doesn't scan. Login error. Nothing changed at all same user name and password. If I do a connection test via command centre connection is good. As soon as I try scanning after a good 40-50 seconds of connection message it fails. Can this be a firewall on won 10 ? F/w is up to date too. Any ideas? Cheers.
This is my shortcut to scanning issues like yours:
Under user accounts -Control Panel at PC-, create a new user -like SCANNER- and password assigned - like 12345 -.
whit this new account information, go to command center and reenter information in the appropriate fields.
check it out.
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