KM 3225 ERROR

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  • ricardosousa

    #1

    KM 3225 ERROR

    Hi, if someone know´s how to fix this error.~

    When i made a copy from DP-710 the copy goes out with a blue background if the print is in colour and grey if it is black and white copy, BUT if i made the copy from the flatbed and from the PC (Impression), the machine doesn´t make anything wrong only when i copy from the DP-710.
    In simulation U471 the ADJUST SCANNING POSITION gives me the ERROR 11.

    I think that is something wrong with the mirror´s but i don´t know how to fix it.
    If you like to respond to ricardo.sousa13@gmail.com go for it.

    I accept any help please .
  • kyoceradude
    The Great Gazoo

    250+ Posts
    • Aug 2006
    • 442

    #2
    Adjust sim 68. Bump it up 3-5 points..
    My mission here on Earth is to help all you Dum-Dums!

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    • ricardosousa

      #3
      Originally posted by kyoceradude
      Adjust sim 68. Bump it up 3-5 points..

      Comment

      • LNorris
        Senior Tech

        500+ Posts
        • Sep 2008
        • 645

        #4

        its probably not something i would have thought to look for...i use pure alcohol to clean glass...but one day the customer may do that and cause this issue.

        i'm glad you posted the solution to this one

        Comment

        • 10871087
          Service Manager

          1,000+ Posts
          • Jan 2005
          • 1143

          #5
          Thanks for posting a followup, I wish we all a little better about doing that!!!

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