TASKalfa 2551ci. Error code C9540, Any ideas other than the obvious

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  • Alexkyocera
    Technician

    50+ Posts
    • Jul 2015
    • 82

    #1

    TASKalfa 2551ci. Error code C9540, Any ideas other than the obvious

    Two machine was present parts were switched around. one machie working okay now but the other had a 6600 error code but now displays C9540.
  • Luther
    Senior Tech

    500+ Posts
    • May 2006
    • 682

    #2
    Re: TASKalfa 2551ci. Error code C9540, Any ideas other than the obvious

    Check DP to machine connections, particularly the add-on board that is installed with the high end feeder, make sure that it is seated to the main board or you or one of your end users has attempted to make copies of currency, stocks, or bonds. Only the manufacturer, Kyocera, can help you recover function of this machine

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    • Alexkyocera
      Technician

      50+ Posts
      • Jul 2015
      • 82

      #3
      Re: TASKalfa 2551ci. Error code C9540, Any ideas other than the obvious

      Originally posted by Luther
      Check DP to machine connections, particularly the add-on board that is installed with the high end feeder, make sure that it is seated to the main board or you or one of your end users has attempted to make copies of currency, stocks, or bonds. Only the manufacturer, Kyocera, can help you recover function of this machine
      this code occurs after swapping out parts from one 2551ci to another

      Comment

      • JR2ALTA
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2010
        • 2028

        #4
        Re: TASKalfa 2551ci. Error code C9540, Any ideas other than the obvious

        Did you swap a board? you can get a counterfeit code by extremely bad luck. here's proof Error c9540 Taskalfa 500ci? - Topic

        good thing is it's busy work ahead of you. not like you sliced a wire out of a 6 foot long harness...

        Comment

        • Alexkyocera
          Technician

          50+ Posts
          • Jul 2015
          • 82

          #5
          Re: TASKalfa 2551ci. Error code C9540, Any ideas other than the obvious

          Originally posted by JR2ALTA
          Did you swap a board? you can get a counterfeit code by extremely bad luck. here's proof Error c9540 Taskalfa 500ci? - Topic

          good thing is it's busy work ahead of you. not like you sliced a wire out of a 6 foot long harness...
          im going to swap the scanner PCB and see what happens, after I will have to try and contact kyocera

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