TASKalfa 4551ci color background...???

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  • cmpelser
    Trusted Tech
    • Jan 2008
    • 173

    #1

    TASKalfa 4551ci color background...???

    hi,

    strange one... color background on all paper weights except Heavy 1,2,3,4 settings... (on thick paper setting prints are perfect!)
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: TASKalfa 4551ci color background...???

    Originally posted by cmpelser
    hi,

    strange one... color background on all paper weights except Heavy 1,2,3,4 settings... (on thick paper setting prints are perfect!)
    what have you done to try and correct it?
    what are the life % of the consumables?
    how heavy is the back grounding?

    a little more info would be great if you want us to help you.

    Comment

    • Tonerkiller
      Senior Tech

      500+ Posts
      • Oct 2012
      • 665

      #3
      Re: TASKalfa 4551ci color background...???

      What color? It is either the charge or developer unit of that color.

      Comment

      • cmpelser
        Trusted Tech
        • Jan 2008
        • 173

        #4
        Re: TASKalfa 4551ci color background...???

        EVERYTHING has been changed!!! trust me... all the insides and all the boards!
        all 3 colors (CMY) are about the same intensity of background...
        all memory cleared back to factory defaults etc...
        like I said... its only when I put it on thick paper setting that is prints properly...

        Comment

        • Santander
          Senior Tech

          Site Contributor
          500+ Posts
          • May 2009
          • 768

          #5
          Re: TASKalfa 4551ci color background...???

          Originally posted by cmpelser
          EVERYTHING has been changed!!! trust me... all the insides and all the boards!
          all 3 colors (CMY) are about the same intensity of background...
          all memory cleared back to factory defaults etc...
          like I said... its only when I put it on thick paper setting that is prints properly...
          You do not state what the color of the background is, it can not be all four colors as that would be black. Knowing what color the background is would help. Had one a few months ago that always produced a yellow background, changed everything only to discover that toner dusting was shorting out the charge grid creating the yellow background.

          Comment

          • n25an
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jul 2008
            • 1030

            #6
            Re: TASKalfa 4551ci color background...???

            post samples
            Sad To Say I Don't Have a Life
            I do this stuff on the weekends too

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