Kyocera taskalfa 5551ci service mode

[ahson1989]

Hello. I have taskalfa 5551 ci i need to reset maintinance error but the service mode 1087 1087 and 0614 1010. Please help. Thanks.

[taskalfa]

Re: Kyocera taskalfa 5551ci service mode

Firstly what is your error code

[ahson1989]

Re: Kyocera taskalfa 5551ci service mode

Firstly what is your error code

Maintinance A B C

Also i i changed the fuser unit . I want to reset the fuser counter.

[ahson1989]

Re: Kyocera taskalfa 5551ci service mode

First press the "Status/Job Cancel" button once and then press 10871087. Sometimes this will help.

I already try all this. But this machine is not going in service mode. Is there any other way to go in the sumilation. Or any other special code?

[CWP]

Re: Kyocera taskalfa 5551ci service mode

Someone probably changed the maintenance mode ID through U010 - that changes the code that is used to enter maintenance mode. Once that is done the only way to get into maintenance mode is by using the new code, or the engineering code for the machine (at which point you can change back to 10871087 in U010).
Not sure what the engineering code is for that model, but clearly not the ones you have tried thus far.

[ahson1989]

Re: Kyocera taskalfa 5551ci service mode

Someone probably changed the maintenance mode ID through U010 - that changes the code that is used to enter maintenance mode. Once that is done the only way to get into maintenance mode is by using the new code, or the engineering code for the machine (at which point you can change back to 10871087 in U010).
Not sure what the engineering code is for that model, but clearly not the ones you have tried thus far.

Soo what to do know? The company is not providing any update. I really need to reset the machine. Please help . Any idea to change the service code .