Kyocera M2535dn Paper jam before fuser.

[copiertec]

Re: Kyocera M2535dn Paper jam before fuser.

Is it just me or does it look like the paper is going under the fuser guide? Is that one piece of paper or two inside the copier? Mark your fuser rollers with a Sharpie marker and see if the fuser is turning, if not you have something broken in the drive section, there is a gear the Kyocera upgraded because it would break from the shaft and make a noise while running copies/prints. Are all your drive gears intact and turning? If that is two pieces of paper you could getting a double feed from you paper tray? These machines are also notorious for getting flat spots in the rollers which can cause a double feed issues. Does this issue happen from the multi purpose tray?

[Phil B.]

Re: Kyocera M2535dn Paper jam before fuser.

Is it just me or does it look like the paper is going under the fuser guide? Is that one piece of paper or two inside the copier? Mark your fuser rollers with a Sharpie marker and see if the fuser is turning, if not you have something broken in the drive section, there is a gear the Kyocera upgraded because it would break from the shaft and make a noise while running copies/prints. Are all your drive gears intact and turning? If that is two pieces of paper you could getting a double feed from you paper tray? These machines are also notorious for getting flat spots in the rollers which can cause a double feed issues. Does this issue happen from the multi purpose tray?

+1

Sent from my SM-G960U using Tapatalk

[YUZARSIF]

Re: Kyocera M2535dn Paper jam before fuser.

Is it just me or does it look like the paper is going under the fuser guide? Is that one piece of paper or two inside the copier? Mark your fuser rollers with a Sharpie marker and see if the fuser is turning, if not you have something broken in the drive section, there is a gear the Kyocera upgraded because it would break from the shaft and make a noise while running copies/prints. Are all your drive gears intact and turning? If that is two pieces of paper you could getting a double feed from you paper tray? These machines are also notorious for getting flat spots in the rollers which can cause a double feed issues. Does this issue happen from the multi purpose tray?

yes exactly, it from the multipurpose tray after picking up the paper it hooks exactly under the fuser guide and cause the paper to loop. could that mean there is no enough pressure that will enable the paper to penetrate through the fuser unit or the fuser itself is not rotating

[copiertec]

Re: Kyocera M2535dn Paper jam before fuser.

yes exactly, it from the multipurpose tray after picking up the paper it hooks exactly under the fuser guide and cause the paper to loop. could that mean there is no enough pressure that will enable the paper to penetrate through the fuser unit or the fuser itself is not rotating

That's up to you to determine. I have given you the tools to diagnose the issue, let us know what you come up with. There is also a clutch pack that fires the feed tires for both trays are the clutches/solenoid working properly?

[vee1989]

Re: Kyocera M2535dn Paper jam before fuser.

Hi Guys

This problem was caused by the rear door of all things. What I found was that the rear door moves ever so slightly as the machine is printing causing the machine to stop.

I fixed the issue by inserting folded pieces of paper in either side of the latch assemblies on the rear door which makes sure the door is shut tight.

Hope this helps.