Bypass Non-Genuine Toner message for M2535dn?

[giddyupngo]

Hi, we have a customer using 3rd party toner, every time they turn on the machine they have to hold down stop and ok for 3 seconds to clear the message. Is there any way to turn off this message permanently?

Thanks!

[Santander]

Re: Bypass Non-Genuine Toner message for M2535dn?

Hi, we have a customer using 3rd party toner, every time they turn on the machine they have to hold down stop and ok for 3 seconds to clear the message. Is there any way to turn off this message permanently?

Thanks!

No! The customer has to use OEM toner or a compatible with the correct RFID chip!

[zoraldinho]

Re: Bypass Non-Genuine Toner message for M2535dn?

If you put the printer in sleep mode instead off, everything will be fine.

[Ctl-Alt-Del]

Re: Bypass Non-Genuine Toner message for M2535dn?

Hi, we have a customer using 3rd party toner, every time they turn on the machine they have to hold down stop and ok for 3 seconds to clear the message. Is there any way to turn off this message permanently?

Thanks!

No, why make it easier for them to make your job harder? Sell them some OEM toner.

[Scott]

Re: Bypass Non-Genuine Toner message for M2535dn?

agree they just voided their warranty if there was any and these machine will blow out a DV unit, it's not if but when

[giddyupngo]

Re: Bypass Non-Genuine Toner message for M2535dn?

Thanks everyone, I was pretty sure there was no way to bypass it. It isn't my call to decide on OEM vs. generic toner. I just have to play with the cards I'm dealt. Have a great weekend.

[daveh12]

Re: Bypass Non-Genuine Toner message for M2535dn?

can hoover out those devs if there is any issues with non-OEM toners anyways

[Kyo fan]

Re: Bypass Non-Genuine Toner message for M2535dn?

That message has nothing to do with this device or the toner powder quality. It's all bout the rfid chip. If you can get some and hire a person to swap them, you're all good