SLOW PDF PRINTING ON M2552ci

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  • vsluggo
    Technician

    Site Contributor
    • Mar 2016
    • 23

    [Misc] SLOW PDF PRINTING ON M2552ci

    We have a construction company that is trying to print PDF 2 x 3 blueprints at 50 % of the size or on 12" x 18" sized paper, so its to scale and they are complaining that it takes 1/2 hour to print a 16 MB file......
    Yes we are using the KX drivers , yes it is defaulted to B& W/grayscale we are printing as an image,
    Everything else prints alright. They say that the Konica Minolta C252 they had printed faster than this....
    Their IT guy is putting it off on us...he says he's done "all the right things" (but we've all heard that before)
    ANY SOLUTIONS?
  • shamgar1981
    Technician
    • May 2012
    • 34

    #2

    Comment

    • Kyo fan
      Trusted Tech

      250+ Posts
      • Dec 2013
      • 368

      #3
      Re: SLOW PDF PRINTING ON M2552ci

      Upgrade firmware to the latest and use different pdf reader. I usually recommend Foxit pdf reader.

      Comment

      • toddanderson
        Trusted Tech

        100+ Posts
        • Dec 2005
        • 221

        #4
        Re: SLOW PDF PRINTING ON M2552ci

        Make the originals 12x18 in the first place , it you are letting the print driver convert to 50% that is why
        its printing slow.
        take the pdf to a different machine same models and test them.


        Originally posted by vsluggo
        We have a construction company that is trying to print PDF 2 x 3 blueprints at 50 % of the size or on 12" x 18" sized paper, so its to scale and they are complaining that it takes 1/2 hour to print a 16 MB file......
        Yes we are using the KX drivers , yes it is defaulted to B& W/grayscale we are printing as an image,
        Everything else prints alright. They say that the Konica Minolta C252 they had printed faster than this....
        Their IT guy is putting it off on us...he says he's done "all the right things" (but we've all heard that before)
        ANY SOLUTIONS?

        Comment

        • mincopier
          Trusted Tech

          250+ Posts
          • Dec 2015
          • 290

          #5
          Re: SLOW PDF PRINTING ON M2552ci

          Open the spooler on the computer and see what the file is ballooning up to. I have a customer with a Ricoh wide format that their 16MB balloons to 1.08GB using a PS driver.

          With the KX driver you can also set it to use PCL.

          Comment

          • vsluggo
            Technician

            Site Contributor
            • Mar 2016
            • 23

            #6
            Re: SLOW PDF PRINTING ON M2552ci

            [QUOTE=shamgar1981;601437]

            Comment

            • Up to date Tech
              Technician
              • Jan 2018
              • 31

              #7
              Re: SLOW PDF PRINTING ON M2552ci

              I had the same issue with the same model I updated firmware and reinstalled drivers worked for me

              Comment

              • darry1322
                Senior Tech

                Site Contributor
                500+ Posts
                • Oct 2010
                • 817

                #8
                Re: SLOW PDF PRINTING ON M2552ci

                I had a 3252Ci printing pdf files slow and it turned out to be a bad network drop.
                Last edited by darry1322; 04-14-2018, 01:57 AM.

                Comment

                • tomasz.kolakowski1

                  #9
                  Re: SLOW PDF PRINTING ON M2552ci

                  Originally posted by vsluggo
                  We have a construction company that is trying to print PDF 2 x 3 blueprints at 50 % of the size or on 12" x 18" sized paper, so its to scale and they are complaining that it takes 1/2 hour to print a 16 MB file......
                  Yes we are using the KX drivers , yes it is defaulted to B& W/grayscale we are printing as an image,
                  Everything else prints alright. They say that the Konica Minolta C252 they had printed faster than this....
                  Their IT guy is putting it off on us...he says he's done "all the right things" (but we've all heard that before)
                  ANY SOLUTIONS?
                  Driver issue.

                  Sent from my HTC Desire 10 pro using Tapatalk

                  Comment

                  • MIGUELMARCHENA
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Feb 2018
                    • 174

                    #10
                    Re: SLOW PDF PRINTING ON M2552ci

                    I've had several calls from customers for the same, astonishing slowness in printing pdf


                    as a curious note


                    everyone has adobe reader for free

                    Comment

                    • guitar9199
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Sep 2016
                      • 1097

                      #11
                      Re: SLOW PDF PRINTING ON M2552ci

                      Go into the "Advanced" settings in the Adobe print protocol, and put a check in the "Print as Image" box. If you're using postscript, most of the time the drivers process each "Layer" of the PDF separately, causing it to take forever to print. Flatten it out to one layer with the Print as Image box, and that should speed things way up.

                      +1 on the resizing of the document BEFORE printing it.

                      Comment

                      • printlessguy
                        Technician

                        50+ Posts
                        • Sep 2015
                        • 63

                        #12
                        Re: SLOW PDF PRINTING ON M2552ci

                        I work with Vito and here is some more info.
                        upgraded firmware to newest from Kyocera.
                        plug usb into printer with same file. is a 16mb pdf. choose 12x18 paper in 2 minutes 15 pages print out then I canceled job. it is a 40 page doc.
                        have user use adobe with b&w settings sends 5 pages with setting print as image. 5 pages take 9 minutes.
                        have user send same 5 pages normal settings 2 pages in 9 minutes.
                        they are direct ip printing.
                        the doc balloons to 180mb when sending full job. it spools to the printer pretty fast. maybe a minute ( gigabit network). but it then just hangs out at the printer processing so slow.
                        on a side note in our office (100mb network) we have a 3050ci and when we send the same file to it (only using 11x17) it spools and prints out 1 page maybe 5-10 second wait then next page
                        almost same speed as the 2552 printing from usb stick

                        any more thoughts?
                        thanks
                        andy

                        Comment

                        • darry1322
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Oct 2010
                          • 817

                          #13
                          Re: SLOW PDF PRINTING ON M2552ci

                          I would try printing to the machine with a laptop or PC plugged directly into the network port to eliminate any network issues or bad cabling.

                          Comment

                          • GeneOR95
                            Trusted Tech

                            100+ Posts
                            • Feb 2018
                            • 161

                            #14
                            Re: SLOW PDF PRINTING ON M2552ci

                            There are several PDF programs that I use for testing. (PDFXchange viewer, BullZip, Nitro Reader). For the most part these do not have the overhead of Adobe products. If the file prints OK with one of these I know the problem is with Adobe. If not the problem is most likely the file.

                            Comment

                            • bsm2
                              IT Manager

                              25,000+ Posts
                              • Feb 2008
                              • 27449

                              #15
                              Re: SLOW PDF PRINTING ON M2552ci

                              KX driver what is emulsion set to? should be set to pcl5

                              also try a mini driver

                              Comment

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