ECOYSYS 6525 Fax

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  • Raymann
    Technician
    • Apr 2015
    • 73

    ECOYSYS 6525 Fax

    Finally plugged in the fax card on this machine. When I use it it hanges on to the pages one at a time. wont go into memory When we send something sends one page then next page..........



    Any Ideas thanks Ray
  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2172

    #2
    Re: ECOYSYS 6525 Fax

    Assuming you have followed Kyocera's recommendations if it is a VIOP, have you tried going into U660 and changing PSTN to PBX?

    Comment

    • bsm2
      IT Manager

      25,000+ Posts
      • Feb 2008
      • 27442

      #3
      Re: ECOYSYS 6525 Fax

      go to fax setting rx turn fax bulk
      will receive to entire job and print them out

      Comment

      • Raymann
        Technician
        • Apr 2015
        • 73

        #4
        Re: ECOYSYS 6525 Fax

        Originally posted by copiertec
        Assuming you have followed Kyocera's recommendations if it is a VIOP, have you tried going into U660 and changing PSTN to PBX?

        not sure what a viop is or what the recommendations are. I have been in contact with tec support from Kyosera and have slowed down tx speed to no avail. I can try the pbx switch I will try anything at this point........Thanks

        Comment

        • Raymann
          Technician
          • Apr 2015
          • 73

          #5
          Re: ECOYSYS 6525 Fax

          Originally posted by bsm2
          go to fax setting rx turn fax bulk
          will receive to entire job and print them out
          I am willing to try this even though I am having issues with tx not receiving...Thanks

          Comment

          • copiertec
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jan 2016
            • 2172

            #6
            Re: ECOYSYS 6525 Fax

            Oops, my dyslexia kicking in, VOIP (Voice Over Internet Protocol)

            Comment

            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 27442

              #7
              Re: ECOYSYS 6525 Fax

              Sound odd check adf is set for sound like single mode should be multi pages also check default settings. You can do a reset on fax is 600 something should everthing back to factory settings.

              Comment

              • Raymann
                Technician
                • Apr 2015
                • 73

                #8
                Re: ECOYSYS 6525 Fax

                Well today I went out and in the user menu. I checked the bulk fax mode and it was on. However a I turned off the tti in the user menu and it reads the fax job at once. Not sure what the hell tti is but that fixed the issue....................??????????

                Comment

                • Santander
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • May 2009
                  • 768

                  #9
                  Re: ECOYSYS 6525 Fax

                  Originally posted by Raymann
                  Well today I went out and in the user menu. I checked the bulk fax mode and it was on. However a I turned off the tti in the user menu and it reads the fax job at once. Not sure what the hell tti is but that fixed the issue....................??????????
                  TTI is just shorthand for Transmit Terminal Identifier, that is the information that is at the top of every page the unit sends. It is required in most countries. Actually turning off the bulk fax mode is what solved your situation as it collects fax transmissions to send in bulk as opposed to individual jobs.

                  Comment

                  • CleanTheSlitGlass
                    Technician
                    • May 2018
                    • 19

                    #10
                    Re: ECOYSYS 6525 Fax

                    Originally posted by Raymann
                    Finally plugged in the fax card on this machine. When I use it it hanges on to the pages one at a time. wont go into memory When we send something sends one page then next page..........



                    Any Ideas thanks Ray

                    Comment

                    • Raymann
                      Technician
                      • Apr 2015
                      • 73

                      #11
                      Re: ECOYSYS 6525 Fax

                      interesting...but I did not turn off the bulk fax mode just the tti..........I shall investigate soon......

                      Comment

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