ecosys 2535dn

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  • jewen25
    Trusted Tech
    • Mar 2009
    • 193

    ecosys 2535dn

    Hello

    I accidentally press the u411 with out the test chart and the copies is
    blank but if you try to print its fine and also apply factory reset but no lock
    is there any solution for this? Because i have no chart
    ERROR HELP ME AND HELP YOU
  • Santander
    Senior Tech

    Site Contributor
    500+ Posts
    • May 2009
    • 768

    #2
    Re: ecosys 2535dn

    Originally posted by jewen25
    Hello

    I accidentally press the u411 with out the test chart and the copies is
    blank but if you try to print its fine and also apply factory reset but no lock
    is there any solution for this? Because i have no chart
    Normally if the chart is not there the unit would throw an error code for the settings. When you say you reset to factory defaults did you use sim 021 or 002. Only sim 002 completely resets the machine to the factory defaults and should restore the default scanning settings and the ability to make a copy. While sim 021 resets many of the settings it also retains a number current settings. Run sim 002 and let us know how that works out.

    Comment

    • jewen25
      Trusted Tech
      • Mar 2009
      • 193

      #3
      Re: ecosys 2535dn

      Originally posted by Santander
      Normally if the chart is not there the unit would throw an error code for the settings. When you say you reset to factory defaults did you use sim 021 or 002. Only sim 002 completely resets the machine to the factory defaults and should restore the default scanning settings and the ability to make a copy. While sim 021 resets many of the settings it also retains a number current settings. Run sim 002 and let us know how that works out.
      Hello Sir thanks for the reply,but i allready apply sim U002 two times,but no effect,but the print its ok, only in copies are the problem
      ERROR HELP ME AND HELP YOU

      Comment

      • Geo
        Senior Tech

        500+ Posts
        • Nov 2010
        • 660

        #4
        Re: ecosys 2535dn

        Originally posted by Santander
        Normally if the chart is not there the unit would throw an error code for the settings. When you say you reset to factory defaults did you use sim 021 or 002. Only sim 002 completely resets the machine to the factory defaults and should restore the default scanning settings and the ability to make a copy. While sim 021 resets many of the settings it also retains a number current settings. Run sim 002 and let us know how that works out.
        I respectfully disagree...You have the sim backwards... Sim 2 just resets the setting within the system menu and get the copier ready for transport. Sim 021 resets MACHINE settings to factory default. But remember , after 21 all adjustments machine adjustments are at default .

        Comment

        • jewen25
          Trusted Tech
          • Mar 2009
          • 193

          #5
          Re: ecosys 2535dn

          Originally posted by Geo
          I respectfully disagree...You have the sim backwards... Sim 2 just resets the setting within the system menu and get the copier ready for transport. Sim 021 resets MACHINE settings to factory default. But remember , after 21 all adjustments machine adjustments are at default .
          Hello thn for reply, but only the setting of the print is ok but if you photocopy from the platen
          And DP its blank copy
          Attached Files
          ERROR HELP ME AND HELP YOU

          Comment

          • jewen25
            Trusted Tech
            • Mar 2009
            • 193

            #6
            Re: ecosys 2535dn

            Originally posted by jewen25
            Hello thn for reply, but only the setting of the print is ok but if you photocopy from the platen
            And DP its blank copy

            I guess maybe i am wrong i need the exact value To input using U425?
            ERROR HELP ME AND HELP YOU

            Comment

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