TA8052ci new firmware

craigster

Trusted Tech

100+ Posts

Join Date: Apr 2016

Posts: 200
#1

TA8052ci new firmware

08-16-2018, 05:00 PM

So the other day I installed the latest firmware for this machine and it quit scanning to SMB and the customer is using server 2003. I hooked my laptop to it and worked fine. No matter how I tried to redo the folder would not scan so I put the older version back on it worked great. Anyone ever run into this?
Tags: firmware, folder, redo, scan, worked
Phil B.

Field Supervisor

10,000+ Posts

Join Date: Jul 2016

Posts: 22808
#2

08-16-2018, 07:40 PM

Re: TA8052ci new firmware

Originally posted by craigster

So the other day I installed the latest firmware for this machine and it quit scanning to SMB and the customer is using server 2003. I hooked my laptop to it and worked fine. No matter how I tried to redo the folder would not scan so I put the older version back on it worked great. Anyone ever run into this?

any errors produced?

can you see the folder from the unit?

sounds like a firewall maybe blocking the communication.
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