F245

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  • brancas
    Technician

    50+ Posts
    • Jul 2009
    • 76
    #1

    F245

    Hey guys. I have a FS C8520 with a F245 error. Detached network cable attempted to enter Maint. Mode to clear memory,updated to latest firmware, installed special firmware as stated in a technical bulletin. Installed a new Main PWB but still cannot enter Main. Mode to clear the 0180 error. The manual suggested the sata cable may be the issue. Any suggestions would be appreciated.
    Tags: cable, clear, enter, error, firmware
    • Kyo fan
      Trusted Tech

      250+ Posts
      • Dec 2013
      • 368
      #2
      Re: F245

      When entering maintenace mode, open front or right door and try again. On this model, i would also inspect power source pwb for blown caps since it's not uncommon, and i've had F245 before due to it.

        Comment

        • brancas
          Technician

          50+ Posts
          • Jul 2009
          • 76
          #3
          Re: F245

          Originally posted by Kyo fan
          When entering maintenace mode, open front or right door and try again. On this model, i would also inspect power source pwb for blown caps since it's not uncommon, and i've had F245 before due to it.

          I did open front cover and right door no joy. will check pwb and let u know

            Comment

            • Santander
              Senior Tech

              Site Contributor
              500+ Posts
              • May 2009
              • 768
              #4
              Re: F245

              Originally posted by brancas
              Hey guys. I have a FS C8520 with a F245 error. Detached network cable attempted to enter Maint. Mode to clear memory,updated to latest firmware, installed special firmware as stated in a technical bulletin. Installed a new Main PWB but still cannot enter Main. Mode to clear the 0180 error. The manual suggested the sata cable may be the issue. Any suggestions would be appreciated.
              When you replaced the Main PWB did you move the EEPROM from the old main board to the new board? The 0180 code is a machine serial number mismatch that can be corrected with U004, setting the machine number. Since you replaced the main board but did not state that you ran U004 with moving the EEPROM, that is where I would Start.

                Comment

                • brancas
                  Technician

                  50+ Posts
                  • Jul 2009
                  • 76
                  #5
                  Re: F245

                  these models do not have an eprom on the main pwb. Only on the engine board. my issue is that I cannot enter into maintenance mode to perform U004

                    Comment

                    • Scott
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Dec 2009
                      • 185
                      #6
                      Re: F245

                      We have seen this as a print error possibly caused by a corrupt data file ; usually from a WEB-BASED print job .

                      Kyocera has a Firmware up-grade that should correct this error.
                      You should also clear all print jobs sent to this printer

                        Comment

                        • qtech
                          Technician

                          Site Contributor
                          • Jul 2009
                          • 41
                          #7
                          Re: F245

                          I just had an F247 on a TA 3550ci, the first F24x code I had ever seen. Machine was frozen, could not get into Maint Mode no matter what I did. I took a shot (least expensive shot) and replaced the HDD. My machine fired right up as normal, just had to re-do the address book for Scan.
                          Hope this helps you & others.....
                          Happy Holidays,
                          Chris

                            Comment

                            • brancas
                              Technician

                              50+ Posts
                              • Jul 2009
                              • 76
                              #8
                              Re: F245

                              Update. It was the control panel that was the issue. Installed a working control panel with the new main PWB and I was able to enter the Maintenance Mode. I even tried the original Main PWB and it booted up normally. Thanks for your suggestions guys.

                                Comment

                                • Scott
                                  Trusted Tech

                                  Site Contributor
                                  100+ Posts
                                  • Dec 2009
                                  • 185
                                  #9
                                  Re: F245

                                  Thanks for posting the fix!! Happy New Year everybody!!

                                    Comment

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