TASKalfa 406ci- Faded prints- C5101 error code and other 76xx codes

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  • Alexkyocera
    Technician

    50+ Posts
    • Jul 2015
    • 81

    TASKalfa 406ci- Faded prints- C5101 error code and other 76xx codes

    Replace Drum, DV, Main Charge, interchange Laser unit, transfer belt. Nothing works anyone had the same problem??
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  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: TASKalfa 406ci- Faded prints- C5101 error code and other 76xx codes

    Originally posted by Alexkyocera
    Replace Drum, DV, Main Charge, interchange Laser unit, transfer belt. Nothing works anyone had the same problem??
    what are the counts on parts BEFORE replacement? and now?
    did you clean the whole machine?
    what do the contacts for those items looks like? Clean? Straight?
    did any values on bias get changed..?
    toner supply tubes clogged?
    does this unit have xfer roller on door? was it replaced? cleaned? contacts?

    more info please...

    Comment

    • RobertOB
      Technician
      • Dec 2018
      • 26

      #3
      Re: TASKalfa 406ci- Faded prints- C5101 error code and other 76xx codes

      We had a machine do this in our shop, Kyo had us replace just about everything in it, earning the machine the "Million Dollar Machine" Turns out there was some bad wires in a wiring harness, Get your meter out and start checking, took one of our techs about 2 days to check every cable in the system, but the machine is now back out in the field and working great for a few months now.

      Comment

      • masterchill
        Trusted Tech

        100+ Posts
        • Jul 2005
        • 100

        #4
        Re: TASKalfa 406ci- Faded prints- C5101 error code and other 76xx codes

        We had a machine do this and found we had to rerun the transfer belt setup. We did a 952 minus the counter reset for the setup selection and all came back to normal.

        Comment

        • Alexkyocera
          Technician

          50+ Posts
          • Jul 2015
          • 81

          #5
          Re: TASKalfa 406ci- Faded prints- C5101 error code and other 76xx codes

          Originally posted by masterchill
          We had a machine do this and found we had to rerun the transfer belt setup. We did a 952 minus the counter reset for the setup selection and all came back to normal.
          thanks for the feed back

          Comment

          • john1
            Junior Member
            • Nov 2016
            • 6

            #6
            Re: TASKalfa 406ci- Faded prints- C5101 error code and other 76xx codes

            Originally posted by Alexkyocera
            Replace Drum, DV, Main Charge, interchange Laser unit, transfer belt. Nothing works anyone had the same problem??

            clear the charge counters on the machine and you will never have this problem, if you dont clear the counter when replacing these it will cause this all the time

            john

            Comment

            • Alexkyocera
              Technician

              50+ Posts
              • Jul 2015
              • 81

              #7
              Re: TASKalfa 406ci- Faded prints- C5101 error code and other 76xx codes

              Originally posted by john1
              clear the charge counters on the machine and you will never have this problem, if you dont clear the counter when replacing these it will cause this all the time

              john
              Need that, changed all major parts, only thing left to try is replacing the High Voltage board

              Comment

              • pascalb.
                Technician
                • Aug 2016
                • 47

                #8
                Re: TASKalfa 406ci- Faded prints- C5101 error code and other 76xx codes

                Hello,
                I agree with John.
                if the Main charge counter is higher than the Drum counter we have a C51XX
                Good day.
                Do not lament,
                do not mock,
                do not hate,
                but understand.

                Comment

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