Staple waste box is full

[djs9164]

Just saw this message on a Taskalfa 8002i. The firmware is current. Anyone else. The staples were empty. Maybe a firmware bug?

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[Scott]

Re: Staple waste box is full

WOW that's a new one

[ntbann]

Re: Staple waste box is full

I've seen piles of staples in those finishers. Maybe the machine knows more than the engineer?

[Geo]

Re: Staple waste box is full

I'm wondering...Do you have a hole punch unit? If you do and you change the word punch to staple , it would make sense. Perhaps the firmware got the words transposed.

[djs9164]

Re: Staple waste box is full

I have confirmed this issue on 2 other 8002. Both had latest firmware. Looks like a bug.

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[DavePo]

Re: Staple waste box is full

I have it also on 2 7002i's with DF7110. Hotline wasn't helpful. Ordering staple unit and finisher control pwb.

[djs9164]

Re: Staple waste box is full

I have it also on 2 7002i's with DF7110. Hotline wasn't helpful. Ordering staple unit and finisher control pwb.

I wouldn't replace anything. It's definitely firmware. Just updated a 6002 and it did not have this issue. Reported to my Kyocera rep.

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[sparkycivic]

Re: Staple waste box is full

Might a punch hole be caught under the punch unit(optical sensor facing down toward hole waste container) and typo in firmware saying staple?

I catch myself mixing up staple and hole punch in my speech all the time

[rigthejig]

Re: Staple waste box is full

Had the same problem when a new 8002i ran out of staples, customer replaced staples and waste staple box full appeared, downgraded firmware and message disappears, definitely a bug in the latest version of firmware ver.4.03.0030.

[DavePo]

Re: Staple waste box is full

Fixed both machines with the message by also downgrading firmware. Have 1 stapler that is bad however, now doesn't recognize staple present. Awaiting replacement.

[djs9164]

Re: Staple waste box is full

Fixed both machines with the message by also downgrading firmware. Have 1 stapler that is bad however, now doesn't recognize staple present. Awaiting replacement.

Confirmed by Kyocera. There is a flaw in the latest firmware fo the 7002 and 8002 that will cause this message to appear when out of staples.

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