Hi Folks,
I have Kyocera M2540 thats intermittently jamming, customers says it s a sheetof paper located in the fuser area. I replace draw#1 rollers, although they weren't too bad, then I had customer run paper through the by-pass only, and they say they has the same jams. I've visited twice, and would not jam while I was there. I printed out jam codes and see jam0000 1 1,jam0501 7 7, jam 4201 42 42,jam 919 1 13, jam110 1 service log 1, c0970, cf1d6. The copier has about 43k copies, been in office close a year. I manually fed a thicker sheet of paper through registration area..
I ran a couple 25 sheet runs, no problem, customer says they usually run, no more than 4 pages at a time, in a doctors office. Any help greatly appreciated, or any suggestions
Thanks, in advance !
Jaime Indep. Copier Svc.
I have Kyocera M2540 thats intermittently jamming, customers says it s a sheetof paper located in the fuser area. I replace draw#1 rollers, although they weren't too bad, then I had customer run paper through the by-pass only, and they say they has the same jams. I've visited twice, and would not jam while I was there. I printed out jam codes and see jam0000 1 1,jam0501 7 7, jam 4201 42 42,jam 919 1 13, jam110 1 service log 1, c0970, cf1d6. The copier has about 43k copies, been in office close a year. I manually fed a thicker sheet of paper through registration area..
I ran a couple 25 sheet runs, no problem, customer says they usually run, no more than 4 pages at a time, in a doctors office. Any help greatly appreciated, or any suggestions
Thanks, in advance !
Jaime Indep. Copier Svc.
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