I am having a 1102 scan error on a m6526cdn. I also have a 5501i scanning to the same shared folder on the same network with no errors. I know the 1102 error is user name, password or path issue, I even tried ip address instead of hostname, no dice. I looked at all of the settings on the 6526cdn and compaired them to the 5501i and they are all the same. The firmware on the 6526cnd is 2PW 2F00.002.102 for the main MMI. I checked the KDA connect but did not see too much for firmware besides the color registration firmware. I also ran a U21 just to make sure I was starting with factory settings and re entered all the dns, ipconfig,smtp, etc. Any suggestions? Is the firmware to date?
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Re: Scan to smb 1102 erroe on a M6526cdn
First, update the firmware no matter what the file says. If the address books are the same. Download the setup utility from the KDA site. Use U917 to export the address book and One Touch to the USB in the side of the control panel. Use the setup utility to either open or convert the address book from the 5501i. When you open or convert the software will ask what model to open as, choose the 6526cdn. Once converted or saved as you can then import the one touch and address book back into the machine. This way you know 100% if it is an address book issue. No guarantee this will solve the problem or not though. -
Re: Scan to smb 1102 erroe on a M6526cdn
check the domainComment
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Re: Scan to smb 1102 erroe on a M6526cdn
I will reload the firmware, and try importing the address book, thanks for the input. I manually set up the address book at first, on the m6526cdn, then when hostname did not work, I input the IP, still no go. I then wiped out the address book and tried the scan to smb tool (latest version), it said it completed everything, but it was still the same result 1102 error. All PC's are Windows 10 Pro as well.Comment
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Re: Scan to smb 1102 erroe on a M6526cdn
Does the PC's allow SMB v1 communication? I don't think the M6526cdn supports SMB v2.Comment
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Re: Scan to smb 1102 erroe on a M6526cdn
I was wondering that as well. I had posted a question about Kyocera's with smbv2 capabilities and Luther provided me with this list:
Here is a list of smbv2 compliant kyoceras anything above 01 series with firmware upgrade
- TASKalfa 8001i
- TASKalfa 7551ci
- TASKalfa 6501i
- TASKalfa 6551ci
- TASKalfa 5501i
- TASKalfa 5551ci
- TASKalfa 4501i
- TASKalfa 4551ci
- TASKalfa 3501i
- TASKalfa 3551ci
- TASKalfa 3510i
- TASKalfa 3051ci
- TASKalfa 3010i
- TASKalfa 2551ci
- ECOSYS M3540idn
- ECOSYS M6030cdn/P-C3060 MFP
- ECOSYS M3040idn
- ECOSYS M6530cdn/P-C3065 MFP
- ECOSYS M3550idn
- ECOSYS M6035cidn
- ECOSYS M3560idn
- ECOSYS M6535cidn
- ECOSYS M2030dn
- ECOSYS M6026cdn
- ECOSYS M2530dn
- ECOSYS M6526cdn
- ECOSYS M2035dn
- ECOSYS M6026cidn
- ECOSYS M2535dn
- ECOSYS M6526cidn
- TASKalfa 3011i
- TASKalfa 306ci
- TASKalfa 3511i
- TASKalfa 356ci
- TASKalfa 6002i
- TASKalfa 406ci
- TASKalfa 5002i
- TASKalfa 2552ci
- TASKalfa4002i
- TASKalfa 3252ci
- TASKalfa 8002i
- TASKalfa 3552ci
- TASKalfa 7002i
- TASKalfa 4052ci
- TASKalfa 5052ci
- TASKalfa 6052ci
- TASKalfa 8052ci
So, apparently it has the smbv2. I appreciate the input. I know the firmware is date coded 2014.07.18 ( 2PW_2F00.002.031). I looked for any updated versions but I just seen one for the color registration issues.
I did see where the m6526cidn shares the same firmware, for certain updates, I think for the registration. But, for the rest it does not mention anything about the cdn being included on the cidn firmware, and was wondering if I could use the cidn firmware on the cdn, as the cidn seems to be newer firmware. I am reluctant to try it as I do not want to run the risk of possibly "bricking" it.
Last edited by copiertec; 06-03-2019, 12:49 PM.Comment
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Re: Scan to smb 1102 erroe on a M6526cdn
Sorry, my mistake. The M6526cdn is supposed to support SMB v2 from version 2PW_2F00.005.011.Comment
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Re: Scan to smb 1102 erroe on a M6526cdn
I would try looking at firewall settings.Comment
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Re: Scan to smb 1102 erroe on a M6526cdn
its coming from a different ip address. Just a thought. Smb is a pain sometimes. I had one that quit working one time and i tried everything. deleted the person out of address book and reentered same info and it started working again.Comment
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