XX53 series waste toner

[moose55]

Has anyone else experienced the XX53 series machines grinding when the used waste toner bottle (black in color) is inserted into the waste toner slot? We had 2 machines in the same day do this. When we installed a WT8500 it works fine. Put the used toner bottle in a demo floor machine and it ground in that machine also. Doesn't matter if it is a TK-8529 or a TK-8527, both have started grinding.

[callservice]

Re: XX53 series waste toner

Has anyone else experienced the XX53 series machines grinding when the used waste toner bottle (black in color) is inserted into the waste toner slot? We had 2 machines in the same day do this. When we installed a WT8500 it works fine. Put the used toner bottle in a demo floor machine and it ground in that machine also. Doesn't matter if it is a TK-8529 or a TK-8527, both have started grinding.

there is a service bulletin for this issue. The used toner container (K) has some seal peel off issue.