taskalfa 5500 i

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  • Gab
    Senior Tech
    • Aug 2015
    • 633

    taskalfa 5500 i

    At first machine when printed some PDF files printed 2 pages and stoped .With other PDF have had no problem (i have a post about this problem|) but now it doesn't work at alla . It stucks at Welcome and after several minutes error F000 appers . I try to get in program mode (10871087)but io could't! From old posts about this code i have to upload firmware, or replace ram or HD problem. Can it be something else (copier is at some distance and i have to be prepared) ? Can i swap ram from other ta5500i and if yes i have just to teplace it ?
    Where can i find firmware foe this machine?
  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 27446

    #2
    Re: taskalfa 5500 i

    Be sure to load the kx driver and try changing emultions

    Do any updates from Adobe if that's what there printing from.

    Comment

    • Scott
      Trusted Tech

      Site Contributor
      100+ Posts
      • Dec 2009
      • 185

      #3
      Re: taskalfa 5500 i

      lean toward HDD

      Comment

      • craigster
        Trusted Tech

        100+ Posts
        • Apr 2016
        • 200

        #4
        Re: taskalfa 5500 i

        Yep! I had the same issue on a 3050ci and HDD resolved that.

        Comment

        • Gab
          Senior Tech
          • Aug 2015
          • 633

          #5
          Re: taskalfa 5500 i

          Originally posted by craigster
          Yep! I had the same issue on a 3050ci and HDD resolved that.
          You mean to format it?
          Also where i can find firmware for this model?
          If i swap ram from an other machine , is there any problem ? (in case i try id memory is the problem)
          Last edited by Gab; 05-01-2020, 09:39 PM.

          Comment

          • Gab
            Senior Tech
            • Aug 2015
            • 633

            #6
            Re: taskalfa 5500 i

            Before the HD i want to try to load Firmware (some techs told me that the problem is at firmware). They send the firmware via email but when i put flash in and turn on the machine, no loading firmware and after some minutes error appears.

            I have formatted flash with fast and regular format , no result.
            Any idea why it doesn't load firmware?

            Comment

            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 27446

              #7
              Re: taskalfa 5500 i

              What print driver are you using and emulation

              Comment

              • kuby
                Senior Tech

                1,000+ Posts
                • Oct 2007
                • 1327

                #8
                Re: taskalfa 5500 i

                Is the firmware in a Zip file? If so you need to un-zip the file and then copy the contents over to a flashdrive to the root directory and try it again. Also you need the full firmware and not the turbo pack.

                Comment

                • Gab
                  Senior Tech
                  • Aug 2015
                  • 633

                  #9
                  Re: taskalfa 5500 i

                  Originally posted by bsm2
                  What print driver are you using and emulation
                  KX driver

                  Comment

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