NEW WEBSITE NAVIGATION

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  • aktech
    Technician
    • Apr 2019
    • 19

    [Misc] NEW WEBSITE NAVIGATION

    Wondering where we find firmware for older machines now. Not liking this new website yet, hard find things. It's like they merged consumer side with dealer side. Hoping get more used to it, anyone else having troubles ?
  • 20gaugeO/U
    Senior Tech

    500+ Posts
    • Feb 2009
    • 551

    #2
    Re: NEW WEBSITE NAVIGATION

    Merger mess, went looking for an a printer and it wasn't even listed yet. Hopefully they work out the bugs soon

    Comment

    • kuby
      Senior Tech

      1,000+ Posts
      • Oct 2007
      • 1327

      #3
      Re: NEW WEBSITE NAVIGATION

      Yes who thought up this ???? Very hard to find stuff. Can we please go back to the old web site, PLEASE.....

      Comment

      • Thayer
        Trusted Tech

        100+ Posts
        • Dec 2017
        • 107

        #4
        Re: NEW WEBSITE NAVIGATION

        Agreed!
        We were looking for hypas and other apps.
        We had to call tech support twice.
        They are loaded with calls about, all this we are taking about.

        Comment

        • kuby
          Senior Tech

          1,000+ Posts
          • Oct 2007
          • 1327

          #5
          Re: NEW WEBSITE NAVIGATION

          The old site was user friendly...the new one is not. PLEASE GO BACK TO THE OLD ONE....

          Comment

          • FriendlyTech
            Technician
            • Jan 2018
            • 30

            #6
            Re: NEW WEBSITE NAVIGATION

            Originally posted by aktech
            Wondering where we find firmware for older machines now. Not liking this new website yet, hard find things. It's like they merged consumer side with dealer side. Hoping get more used to it, anyone else having troubles ?
            Not sure if it has all the older machines but you can download the firmware packages from KFS. Click at the top right of the screen next to your login name where it says Devices. Select Administration then the page that loads will have firmware packages on the 3rd tab over.

            Comment

            • copiertec
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jan 2016
              • 2172

              #7
              Re: NEW WEBSITE NAVIGATION

              Agreed, what a mess! I had to use a different model to load a driver for a 4501i and a 5551i. I know they all basically use the same driver so I chose a model listed, used the 8.01 KX driver and it worked.

              Comment

              • craigster
                Trusted Tech

                100+ Posts
                • Apr 2016
                • 200

                #8
                Re: NEW WEBSITE NAVIGATION

                I allowed cookies on chrome and now legacy and new is all there!!

                Comment

                • kuby
                  Senior Tech

                  1,000+ Posts
                  • Oct 2007
                  • 1327

                  #9
                  Re: NEW WEBSITE NAVIGATION

                  They don't even show the newest version on Google Connector on the site. 2.2.31.22 pkg

                  Get with it guys.

                  Comment

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