Kyocera M8124 firmware

[aAandy]

hello people

i have a machine which is randomly hanging, client has to turn off and on, i'm hoping a firmware update may resolve the issue, but i have no access to Kyocera firmware

can anyone help? willing to pay!

thanks in advance

Andy

[Phil B.]

Re: Kyocera M8124 firmware

hello people

i have a machine which is randomly hanging, client has to turn off and on, i'm hoping a firmware update may resolve the issue, but i have no access to Kyocera firmware

can anyone help? willing to pay!

thanks in advance

Andy

whats the error code involved?

you are already a contributor... think about that.

[aAandy]

Re: Kyocera M8124 firmware

whats the error code involved?

you are already a contributor... think about that.

no error code, it just hangs requiring reboot - i haven't attended as yet

[copiertec]

Re: Kyocera M8124 firmware

Your hangups could be due to corrupted print jobs, I would make sure the current KX driver is installed (if applicable), no WSD driver. Narrow it down to what is causing the issue, i.e. are they printing from a certain program when it happens, etc.

[Phil B.]

Re: Kyocera M8124 firmware

Your hangups could be due to corrupted print jobs, I would make sure the current KX driver is installed (if applicable), no WSD driver. Narrow it down to what is causing the issue, i.e. are they printing from a certain program when it happens, etc.

Yeah wsd driver could be an issue .


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[rapo_tech]

Re: Kyocera M8124 firmware

Does it wake up if you push "wake up button" on printer?
If it does not, then enable "quick recovery" in sleep level settings.

[kuby]

Re: Kyocera M8124 firmware

And don't let Windows 10 install drivers. Do not know how many printing issues I have seen caused by Windows 10 drivers, not only on Kyocera, HP, Brother, Epson...... Use manufactures drivers.

On Kyocera, always use the KX drivers.