Kyocera M3550 C1010 error

[thinkink]

I have a customer with a Kyocera M3550 that is showing a C1010 error. I am planning on swapping out machine, due to the difficulty of this repair. However the customer does a lot of faxing, and had a number of faxes in memory due to the error. He did not have any forwarding set up so he does not have a copy of these and really needs them.
1. Does someone know if there is a way to forward faxes waiting to print in the job log? Or if this printer will print from a second cassette or MP tray with this error? Trying to gather some info before I go out.
thank you

[JR2ALTA]

Re: Kyocera M3550 C1010 error

the code is probably intermittent, it'll work better with fewer sheets in the cassette (less weight)

or reboot to clear, keep the cassette out and load the bypass.

By the way you can fix your machine by using a CT3100 cassette 302MS93011

It's spring loaded so it doesn't use the machine lift drive.

[thinkink]

Re: Kyocera M3550 C1010 error

the code is probably intermittent, it'll work better with fewer sheets in the cassette (less weight)

or reboot to clear, keep the cassette out and load the bypass.

By the way you can fix your machine by using a CT3100 cassette 302MS93011

It's spring loaded so it doesn't use the machine lift drive.

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Thank you!