CS-2530 will not send to PC in pdf format automatically

[Claudio]

Question:
I am looking at a Cs-2530 on a network with 4 maybe 5 PCs. Scans the original and the setting is set to pdf so it is to arrive at the specific PC in pdf format. This function no longer arrives at the PC in pdf automatically (even though at the copier the format is pdf ). I verified this on 2 of the PCs so suspect the issue is at the copier. The only way it gets to the PC in pdf is if the file name is manually changed, and then it gets to the PC in pdf format. This network has been working for a while and this issue just started now. Is there a setting that I need to double check or reset?
*Other note: customer said it displayed a notice that "scan file counter is up to 999,999 scans". I checked sim. 991, I reset them from 192144 / 096832 ( both to zero ), but I'm not sure if this counter would have anything to do with the 999k scans limit or if it even has anything to do with the scan to pdf format problem. I did not see that message displayed.
Any suggestions is appreciated.
Thanks in advance.
Claudio

[B0265]

It might be a Scanner File Utility problem, please refer to the attached bulletin.

[Claudio]

Thanks for the bulletin B065! This info. seems to fit what is happenning.
I've tried looking for the Scanner File Uitlity ver.3.51 but was unsuccessful. This may be something an authorized dealer has access to so even though I don't like doing this, I will have my Mita Support source (authorized dealer) fix this problem.
Thanks again and have yourself a great day.
Claudio