6003i with c-7101 code, new. 150 copies

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  • Drumluck
    Junior Member
    • Oct 2017
    • 5

    #1

    [Error Code] 6003i with c-7101 code, new. 150 copies

    Hi, I have a new 6003i with 150 copies on it. Ran at customers office fine and at setup. Instant c 7101 code after warming up. Says toner sensor issue. Replaced two new BK developer units. No help. Updated FW. Called hotline twice and local Kyocera rep. Reset front drum/dev relay board. Can get into service mode but can`t run anything because it`s in error state. Closing up machine without dev unit gets different code so i know the front connector for dev unit works on relay board. What should i start with next. Hotline not much help. Feed board, engine board or main board? Any help appreciated.
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