KM Net Viewer not discovering devices

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Necrocannibal
    Trusted Tech

    100+ Posts
    • May 2008
    • 192

    KM Net Viewer not discovering devices

    Anyone have this happen? I went to a place to swap a machine and it found both devices and when I went to swap the information it just sat there and wouldn't do anything. I started the process over and it wouldn't even find either device after that.

    I brought the old machine to our office and connected to our network and used my desktop PC and it found it fine, deleted the device and tried to find it again and now my desktop won't find it. Both my desktop and laptop find the machines in our office with no issues at all. I checked all of the settings in the machine and they appear to be correct.

    Any ideas on why it will find it once and the not at all after that?
  • Necrocannibal
    Trusted Tech

    100+ Posts
    • May 2008
    • 192

    #2
    Re: KM Net Viewer not discovering devices

    And now my laptop won't discover anything at all on our network.

    Comment

    • bsm2
      IT Manager

      25,000+ Posts
      • Feb 2008
      • 27436

      #3
      Re: KM Net Viewer not discovering devices

      Check in Kmnetveiwer once you delete the device it puts it into ignore status its in one of the dropdowns

      Look for your deleted device I think its in discovery its been awhile since I've used it.

      Comment

      • Necrocannibal
        Trusted Tech

        100+ Posts
        • May 2008
        • 192

        #4
        Re: KM Net Viewer not discovering devices

        Originally posted by bsm2
        Check in Kmnetveiwer once you delete the device it puts it into ignore status its in one of the dropdowns

        Look for your deleted device I think its in discovery its been awhile since I've used it.
        I will check into that, thank you.

        Sent from my SM-N986U using Tapatalk

        Comment

        • Necrocannibal
          Trusted Tech

          100+ Posts
          • May 2008
          • 192

          #5
          Re: KM Net Viewer not discovering devices

          Originally posted by bsm2
          Check in Kmnetveiwer once you delete the device it puts it into ignore status its in one of the dropdowns

          Look for your deleted device I think its in discovery its been awhile since I've used it.
          This was the exact issue, thank you so much. I never knew it put them in an excluded list like that.

          Sent from my SM-N986U using Tapatalk

          Comment

          • spw
            Technician

            50+ Posts
            • Mar 2015
            • 62

            #6
            Re: KM Net Viewer not discovering devices

            Also just a heads up, some of the newer machines wont show up/be discovered unless netviewer is at the latest version. Got bit by this in the field and didnt even know there was an updated version recently

            Comment

            Working...