Kyocera TA3051ci 2202 error

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  • tonerhead
    Senior Tech

    500+ Posts
    • Sep 2009
    • 582

    #1

    Kyocera TA3051ci 2202 error

    This is for a remote account which we need to buy local service. According to customer a repair was done, tech updated firmware also. Tech/customer couldn't remote into web interface, changed settings on panel to do so. Now scan to email not working, 2202 error. Scan timeout is set to 120 and no other changes made. Scan to exchange relay, port 25. Was working normally before service call. I webbed in with customer IT, couldn't see anything obvious, any ideas?
    I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


    Especially when it comes to sex
  • eddie110171
    Service Manager

    100+ Posts
    • May 2012
    • 133

    #2
    Re: Kyocera TA3051ci 2202 error

    Check the TLS settings it is probably the TLS 1.2 is off, I have had a few units toggle it off after an update.
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