having troubles with scanning. Customer has installed all software correctly and we are still getting an destination PC not found message when trying to scan to a folder. ANY ideas would be great. I am a Sharp tech but have 4 of these machines out there and have no clues on what to do with this one. We were a Kyocera dealer but not any more. THANK YOU VERY MUCH for any info.
-
-
Have you installed ScanFileUtility, setup scan to pc destination & sender? Alternatively you can set up scan to email - less hassle for you.
Clif -
Don't forget, If using XP have to add "scanner file utility" in the "exceptions" of the windows firewall, under Security Center in Control PanelComment
-
1. Install Scan File Utility.
2. Setup Scan file utility - Folder where scans will save to.
3. In Scan System Command Centre, (accessed via a web browser by entering IP address of Scan System) make the in the Scan to PC section the hostname or IP address is entered (depending on if it a static or dynamic network)
4. If a firewall program is being used make the scan file utility is an exception or look for the file NSCAT.COM and allow.Comment
Comment