[Misc] (Kyocera) Utax Triumph Adler 3206ci machine leaves a scrunched / crease on paper

[Kazzy]

Hi all, got an urgent call to a customer who services their own machines, he stated, one of their 3206ci machines started to leave a scrunch mark / crease on paper (photos below) it appears to be not very consistent, their is a big one and a small one. It occurs on the first or second page only. I checked all the A3 paper to ensure its not a paper issue, indeed it's not. It only occurs with A3 paper. We work with Konica's majority hence why I wanted to ask first what could this perhaps be. Considering the machine has a total count of just 16k clicks.

[Dickie]

Re: (Kyocera) Utax Triumph Adler 3206ci machine leaves a scrunched / crease on paper

Have seen this sort of thing before on Kyocera black and white machines.
It mainly shows on larger paper sizes and was due to the change in speed from transfer to fuser.
On the Mono machines you could adjust the fuser speed slightly in service mode to rectify this issue.
Not sure if this is possible on colour machines as I have never worked on them
Hope this helps

[Kazzy]

Re: (Kyocera) Utax Triumph Adler 3206ci machine leaves a scrunched / crease on paper

Have seen this sort of thing before on Kyocera black and white machines.
It mainly shows on larger paper sizes and was due to the change in speed from transfer to fuser.
On the Mono machines you could adjust the fuser speed slightly in service mode to rectify this issue.
Not sure if this is possible on colour machines as I have never worked on them
Hope this helps

Thanks for letting me know, what is strange is the fact this has started to happen just few days ago from what he told me. He said it might have happened once last months or so but that's about it. I will have a look at that service mode tommorrow and see if it's possible, will also remove and re-seat the fuser unit, doubt it's that but who knows.

Also, what I just noticed is the fact it does appear to be dragging from the middle of the page towards the edge, leaving the edge with an upper slope. If it was from the edge to the paper the edge would be torn or damage slightly.

[Dickie]

Re: (Kyocera) Utax Triumph Adler 3206ci machine leaves a scrunched / crease on paper

Yes sounds like the same symptom. I suspect the extra moisture in the paper at this time of the year is a major contributory factor, hence it only just starting.
I just found an old Mono Manual on CD rom and think it's U053 motor speed adjustment.
I believe if you get a display it comes up EJE or eject motor, I believe it to be the 3rd figure you need to adjust if it just comes up with a list of numbers.
This is all from memory from years ago but think the range was +5 to -5 in 0.1 increments.
Also from memory I believe you needed to increase the speed
Good luck

[Kazzy]

Re: (Kyocera) Utax Triumph Adler 3206ci machine leaves a scrunched / crease on paper

Yes sounds like the same symptom. I suspect the extra moisture in the paper at this time of the year is a major contributory factor, hence it only just starting.
I just found an old Mono Manual on CD rom and think it's U053 motor speed adjustment.
I believe if you get a display it comes up EJE or eject motor, I believe it to be the 3rd figure you need to adjust if it just comes up with a list of numbers.
This is all from memory from years ago but think the range was +5 to -5 in 0.1 increments.
Also from memory I believe you needed to increase the speed
Good luck

I told the guy to place 3 x A3 sheets from the stack that he has laying around his room on a high wooden table. He did that and...the issue dissappeared. He did 6 copies and none have any signs of that. Strange as his place is kept between 15-22 Degrees Celsius. I think it could be the fact that single machine is kept in a room that has a wooden floor with rafters underneath. He told me stories where displays had issues if he kept them on the floor there... Plus everything gets moldy if you leave on that floor for a few days.

He also switched up and down 2 of those metal leavers that are under the carrying handles. Don't know what those are for but if I had to bet on something it's definitely the floor not being insulated properly and thus high humidity levels, at night it's cold as if hell froze.

Now prepare for my high philosophical explanation why his old Konica never had such issues. He had a C224e which have a gap between the bottom case and the machine itself, which acts as a ventilation area, allowing the paper to dry up if its get moist, in comparison the Utax 3206ci has that area sealed off more tighrly for aesthetics. Also those models have a chipboard bottom storage case compared to one from metal when it comes to that Konica machine. Metal cools and heats slower and if it warms up to room temperature it usually stays longer, also considering its thinner (would say 5mm) compared to the chipboard being probably between 10-12mm.
So in short, konica had ventilation and better thermal properties underneath than that Utax he has now, which leads to paper getting more moist the lower it is, makes sense that he didn't have problems before since the stack was full, as its not half full the moisture levels are just enough to cause such creases.