I have a 250 machine that is giving me fits. I went to fix a C7104 code. After fiddling with it, I cleared it, then the machine gave me a C7000 code. After checking the toner moter, which appears to be good, the thing then gave me a C7102 code. It also is saying the magenta toner is empty, but I have changed that twice. Any help is appreciated.
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If at first you don't succeed, redefine success -
The DV unit are Locking up. Clear up some of extra toner. It over tone it's self. Vacuuming up the Extra Toner that has built up in the DV units and try too turn them freely that should help. I had that problem too but after I did all that it ran great. If you can get it to run and the DV units are Locked up put new ones in.
Tell me if that helped -
We replaced the developers on the machine (before we read your post) and the same problem has occured. We think we might have done something to the board trying to get this machine running. Will keep updating as we work deeper into this machine.
Thanks for the response, we will keep this in mind.If at first you don't succeed, redefine successComment
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silly thought
don't smack me... but are you sure that the developer unit cables are not crimped or crushed... if this happens it can give all kinds of weird codes...
(when you open the copier... take off the door... take out the wast toner... take out the toner... take off the front panel... you see four developers and drums... each set has some wires and a plug... if those get crimped... by the cover that you just removed... the darn thing will light up like a christmas tree with all kinds of wierd codes...)Sad To Say I Don't Have a Life
I do this stuff on the weekends tooComment
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All right. We found out the color developer motor was bad. When we replaced it everything worked as it should--and even made copies.
We will keep all thoughs in mind if this happens again. Thanks!!!!If at first you don't succeed, redefine successComment
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I don't know if this is related, but I am having a problem with the color dev and cleaning motors. The first problem was no color being printed, but no error code generated. I traced it to the developer drive motor (cmy) not working. Replaced that, and now after a few days I have problems with the cmy cleaning motor (c2352).
I suspect there is going to be a problem with the cmy motors, as they are both the same. maybe a poor batch.Sorry folks, reputation removed by Just Manuals, because he's a sad little wanker
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T/A 500ci ^%$#@*
I'm having a simular issue. First the machine was giving a 2351 black cleaning motor error. Only when you put in a new drum. Original drum crappy copies no codes, thats why we had to replace it. Now in the shop I get a 7000 code. Neither black dv or cln motor turn on and it constantly wants black toner. I can't even get into sim mote to test motors because it callc for black toner. Anyone else seen this. I do believe the motors could be bad, but this is crazy on such new equipment.
My mission here on Earth is to help all you Dum-Dums!Comment
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ta
I viewed: cmyk black but other colors, the customer calls and the machine does not print more color, the toner is finished and there are reportsComment
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Follow up. No more codes popping. No black toner printing on paper. Black dv & black cleaning motor not turning. Ordered both motors and engine PCB. Will advise as to what fixes it.My mission here on Earth is to help all you Dum-Dums!Comment
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thanks kyoceradude.
can you try the pwb first?
we are getting the same errors. we replaced the color motor and now its popping the color cleaner motor errors. we think we are chasing symptoms not the problem, i'm leaning towards the board myself..but hard to tell with all the wiring in the thing. we are going hunting for pinched wires this afternoon
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Funny enough when I contacted helpdesk I was told there was no issue with these motors and boards, and mine was the only machine to behave like this. I received my replacement motor yesterday and it looks like it was taken from a stock machine they had. it was also from an older batch than the faulty one I replaced, so I guess there were no more motors in stock. so maybe the problem is bigger than we think.Sorry folks, reputation removed by Just Manuals, because he's a sad little wankerComment
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**UPDATE**
Got two motors in on Friday. they were the wrong ones. They were also pulled from a machine, not new. Got the correct motors on Monday and that took care of the problem. There is definately a prob with the motors. Also had to replace all the dv units, (cyan twice, because the first one was puking developer all over the place) because the numbers in sim 131 were way wacked. Testing for a few day before it goes back to the customer. What a P.O.S.My mission here on Earth is to help all you Dum-Dums!Comment
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....mah...
peronalissimo opinion: do not break the engines, the toner sticks and forms a film on the sensor that inhibits the call of the toner.
Otherwise why changing the group and the car just empty toner?
I changed ten groups mainly black and cyan, and no motorComment
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What I noticed was the developer drive motor stopped working. when the devveloper unit was not turning, there was no developer passing in front of sensor, thus giving incorrect reading and then toner motor engages filling up dev unit with toner. and yes the problem color was Cyan. All i did was vac out excess toner from dev unit, then run sky shots of 1/2 page to bleed the overtoned dev (until i got slightly faded coverage). then I recalibrated the half tones. seems to have worked so far...Touch wood!!
Note I did not redo sim 131.Sorry folks, reputation removed by Just Manuals, because he's a sad little wankerComment
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