Has anyone had any experience with a Kyocera KM-6030 throwing a C-3100 code? The scanner appeared to stutter when attempting to go back to home position, then throw the code. I checked the mechanical portion of scanner drive, but it seemed smooth. Also, it never seemed to stutter in the same place. I replaced the scanner board. Stuttering went away, but code still persists. I'm going to try a scanner motor next, I guess. Has anyone ran into a similar problem with this machine?
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i haven't had that code with that particular machine, but i have had problems with the 2550's. ( trows the same code c-3100). the scanner completely "derails" and i have to restring the scanner cables. have know idea what is causing this. i have heard its the tension springs. any help also would be appreciated. troy -
Scanner Motor worked...Comment
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c3100
New machine cs2550 new springs and still have the code come back intermediately, runs a couple weeks then throws code again. Scanner has never come off the rails by the way.Comment
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c3100 codes
if its any help when i get that code i take about four loops off each spring .if you keep the tension on, the scanner cable will stay in position .
i usually tape it to the top frame till the spring is ready .i started doing this after a few 3100 codes became bounced off scanner cables.
hope this helps , brianComment
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Hey TroyBoy. Talk with the customer. We had some older ones where the customer was running books on the glass. They were pressing down on the glass to hard. The clearance between the scanner and the frame is small. Pressing down on the glass will catch the scanner and cause the C3100 code. Maybe this isn't it but worth a converstion with the customer.GingerComment
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C3100 carriage problem
Chech home position switch , scanner rail and flames on expo lamp.
Switch may be corrupt, clean and use some grease on rail and chech flames are correct position on lamp...Expect these check the belt tension between scanner motor and gear scanner.Comment
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