I have an FS-9500DN with a PF-75 paper deck and DF-71 finisher. I need the API program and any software updates for the three. Here are the versions of parts of the FS-9500DN that are currently installed:
FS-9500DN firmware: 72.12*66 Nov. 26 2002
Engine firmware:A001/A014
boot ROM: 18.30
IB-21E: 1.0.2
I'm having problems with duplex jams and the switchback unit doesn't work reliably. If software updates don't work, the API program (service mode) will help me find the problems. I have the service manuals and parts lists.
Any of the above will help and would be greatly appreciated. I can be reached here or at david at mentorsw dt com or 404-321-7950.
Thanks,
David
FS-9500DN firmware: 72.12*66 Nov. 26 2002
Engine firmware:A001/A014
boot ROM: 18.30
IB-21E: 1.0.2
I'm having problems with duplex jams and the switchback unit doesn't work reliably. If software updates don't work, the API program (service mode) will help me find the problems. I have the service manuals and parts lists.
Any of the above will help and would be greatly appreciated. I can be reached here or at david at mentorsw dt com or 404-321-7950.
Thanks,
David
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