FS-4000DN Call Service 6400:0000000

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  • Marco_Mtz
    • Jun 2025

    #1

    FS-4000DN Call Service 6400:0000000

    I Have this Message on my printer Kyocera FS-4000DN Printer , Could someone please help me find what this message does

    Thank You
  • Jules Winfield
    Senior Tech

    500+ Posts
    • Jul 2009
    • 821

    #2
    Try resetting the engine board by sending the following Prescribe commands:
    !R! EGRE; EXIT;

    You might also want to try reflashing the firmware.

    6400 Zero cross signal error
    The ZCROSS signal does not reach the
    engine PWB for more than 2 s.
    Defective harness
    between connect-L
    PWB (YC8) and
    engine PWB (YC3),
    or improper connector
    insertion.
    Reinsert the connector. Also check for continuity
    within the connector harness. If none,
    remedy or replace the harness.
    Defective connection
    between
    power source unit
    (YC103) and connect-
    L PWB (YC1).
    Reinsert the connector.
    Defective power
    source unit.
    Replace the power source unit (See page
    P.1-5-28).
    Defective engine
    PWB.
    Replace the engine PWB (See page P.1-5-
    22).
    But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

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