HP P4015

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  • Realtech
    Trusted Tech
    100+ Posts
    • Oct 2009
    • 103

    #1

    HP P4015

    Hi All,

    I have a problem with a P4015 error 41.08 appear all the time.
    One paper come out and than I have to wait 5 min to get another page.
    Firmware has also been update new 20100113 04.060.7
  • mabawser
    Tech

    100+ Posts
    • Sep 2009
    • 121

    #2
    41.X ERROR
    For help press
    alternates with
    41.X ERROR
    To continue press OK
    A temporary printing error occurred.
    1. Press OK to see if the page will print. If
    necessary, turn the product off and then
    on.

    2.
    Verify that the loaded paper meets
    HP specifications. If pages stick
    together, the paper detect sensors will
    detect a sheet of paper longer than what
    is expected in the product.

    3.
    Verify that all paper size settings on the
    control panel, in the print driver settings,
    and in the software program match.

    4.
    Verify that the correct size paper is

    loaded in the input tray.

    going from the manual it seems like a paper feed issue?!. dont know if you have already checked this or not?

    hope it helps

    Comment

    • Realtech
      Trusted Tech
      100+ Posts
      • Oct 2009
      • 103

      #3
      HP P4015

      It's was the fuser unit caused this problem the, due to not reaching the right temperature.
      Total copy pages 71344. It's all 13 months. Warranty has been expire.

      Many thanks

      Comment

      • RHBlakeman
        Technician
        • Apr 2009
        • 42

        #4
        There's a newer firmware out since, you might consider upgrade if you have access to it. Current is 04.070.7 from 12 Feb 2010.

        Comment

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