c3200 error code

[brancas]

Recently I removed the first Scanner mirror of a customer's KM-2550 to solve the white lines on copies problem. When I replaced the cleaned Scanner mirror a C3200 error code keeps coming up every time I make a copy. I changed the home position sensor and the scanner lamp according to the manual, but the problem still exists. Any help will b appreciated.

[SCREWTAPE]

Are you printing to this machine?
Are the image faults only coming from the reader?
Did you check internal prints from service mode.

[R1200gs]

My guess is that the mirror isn't installed correctly, maybe you switched the front and back?

[Gavinassad]

Gavinassad

Hi brancas; I don't know if you have sorted out your problem yet, but the mirrows must be put in upside down your row is giving off too much reflection,
Good Luck

Recently I removed the first Scanner mirror of a customer's KM-2550 to solve the white lines on copies problem. When I replaced the cleaned Scanner mirror a C3200 error code keeps coming up every time I make a copy. I changed the home position sensor and the scanner lamp according to the manual, but the problem still exists. Any help will b appreciated.

[D_Ritter]

Seems like you have put in the mirror in a wrong position. Maybe upside down. Move it a bit and try again. It sometimes need some time to find the right position.
Often this call appears when mirrors are dirty.
Hope I could help you!

[brancas]

I took out the scanner mirror and repositioned it again and it worked. Thanks for the help!!!