have three different vista computers scanning to a 2126mfp. one will not scan throwing a connect code, the other computers are fine i just dont get it. i guess this computer would not scan to the old mfp either, any ideas, all info is correct, anything in avg that would stop it?
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what code is it throwing? usually its either a permission error or a firewall -
Are you using hostname?
From another computer ping the hostname, and then ping the IP address. If the IP responds but not the hostname, there is a DNS issue, and you are better off setting scan to IP (and making it static on the comp)
Also, if this computer was ever part of a domain, it might still need that in the Command Center. It's either domain\login or domain/login.
Also, if there is an Admin account, type those credentials into Command Center and try it.Comment
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