welcome screen

[kyocera.team]

hello every body
i have problem with task alfa 500ci the problem is machine doesnt get ready only it's showed welcome screen ....
any idea please
thanks

[aabarnes1]

have you tried to disconnect the HDD, and also upgrade firmware.

[blsquires]

just got over the same problem it was the dimm (on main pwb back of machine )i had to get it rewriten .dont know what corrupted it .
hope this helps, BRIAN.

[blsquires]

TA 500 ci

as a ps before i changed the dimm i also swapped the engine and main pwbso it was the dimm that was the problem

[JustManuals]

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[kyocera.team]

i change HHDand DIMM and Memory but still the same

[Zackuth]

If you have a fax system on it, disconnect the fax and remove the fax dimm.

[kyocera.team]

No fax system my friend

[Tebow83]

had same issue on a 400ci, it was the dimm. Try that first.

[kyocera.team]

thank's guys
i solved the problem ...what i did
i down grade the frimware then i change Dimm and upgrade frimware again and now 3 days no call i hope it's working now
thank's again