I have a cs2550 that makes a chattering sound and "stutters" making it appear to have lines in the copy. During the coping it seems to stop for a tiny fraction of a second which results in letters being printed on top of each other forming what appears as a line.
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Check the scanner mirror holders exactly where they ride on the scanner rails. Each one (4 total) has a small black square plastic tab attatched to help the scanner ride smoothly. I had this issue awhile back and one of the small tabs had fallen off. another possibility would be scan motor.. Move the scanner by hand ( GENTLY and SLOWLY or the scan cables will pop off) and examine where the mirror carriages meet the scanner rails.. -
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Paul@justmanuals.comComment
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First do a print out from service mode to confirm or disprove that the scanner is where your trouble is.It could also be drum are/paper feed issues.Comment
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