Taskalfa 300ci black and white only

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  • Realtech
    Trusted Tech
    100+ Posts
    • Oct 2009
    • 103
    #1

    Taskalfa 300ci black and white only


    The default is in full color.
    When you print or copy a document you get only black & white document not in color.

    Any Idea?
    Tags: b/w, black, black and white only, color, color toner, copyi, copying, default, display, document, full, job accounting, message, print, toner levels, white
    • Absurd
      Just a brick in the wall
      • Oct 2007
      • 118
      #2
      some one has locked color mode? I know there is a way to restrict use.
      Southern Duplicating of Mississippi
      PSN: DrAbsurd (if you know you know)


      "If you love wealth more than liberty, the tranquility of servitude better than the animating contest of freedom, depart from us in peace. We ask not your counsel nor your arms. Crouch down and lick the hand that feeds you. May your chains rest lightly upon you and may posterity forget that you were our countrymen." [Samuel Adams]

        Comment

        • Sayen's
          Technician
          • Apr 2009
          • 20
          #3
          Either your job accounting settings are set not to allow you to do color or if your not using accounting check toner, there is a setting in the machine to only allow B/W when color toner is out.

            Comment

            • aabarnes1
              Senior Tech
              • Mar 2009
              • 620
              #4
              Print out a status page to see toner levels, there is an option to copy in black and white only when colour is out. Otherwise check your default settings
              Grant me the serenity to accept the things I cannot change.

                Comment

                • jmaister
                  certified scrub

                  Site Contributor
                  500+ Posts
                  • Aug 2010
                  • 755
                  #5
                  system menu>common setting, 2nd page.

                  You could run upward to 500 page of B&W with color out, per manual. BUT~! You cant use this feature when one of the color is already empty.
                  Idling colour developers are not healthy developers.

                    Comment

                    • philmyatt
                      #6
                      Re: Taskalfa 300ci black and white only

                      Originally posted by Realtech
                      The default is in full color.
                      When you print or copy a document you get only black & white document not in color.

                      Any Idea?
                      did you find a solution to this problem? I have the same issue and can't find a way of restricting other than Job Accounting and that gives a different message

                        Comment

                        • philmyatt
                          #7
                          Re: Taskalfa 300ci black and white only

                          just been told by another source to:

                          1. remove all toners, close front door, check it
                          2. turn main off/on, check it
                          3. insert 1 toner, check, turn off/on, check
                          4. insert next toner, check , turn off/on, check
                          5. insert next toner etc, until fault cleared

                            Comment

                            • 20gaugeO/U
                              Senior Tech

                              500+ Posts
                              • Feb 2009
                              • 553
                              #8
                              Re: Taskalfa 300ci black and white only

                              Agree with Phil, just had the same problem when yellow dev crapped out. Replaced and wouldn't copy/print in color.

                                Comment

                                • Venom
                                  Technical/IT Support

                                  500+ Posts
                                  • Nov 2009
                                  • 765
                                  #9
                                  Re: Taskalfa 300ci black and white only

                                  All that does is reset the percentage of toner that the machine indicates, i bet one of the color toners is near empty(usually yellow), the machine is set to allow copies in b/w when color toner out. These machines are known for false toner level readings, usually indicating 70% after customer has removed toner, shook it and reinstalled.
                                  IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

                                    Comment

                                    • PassMeTheTools
                                      Junior Member
                                      • Sep 2010
                                      • 7
                                      #10
                                      Re: Taskalfa 300ci black and white only

                                      Follow the steps Phil Mentioned. If a toner is nearly empty it is easy to tell by the weight of it. Just replace it with a new one.

                                        Comment

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