[Misc] KM FS-C1020MFP Command Center Password Reset

[D Colour]

Hi all!

We have a problem with a Kyocera FS-C1020MFP.

Our customer has change the password for the command center, then forgotten what it was. Now they can not save any changes they make.

I think this machine is a Ricoh, so it is not the same cc as the rest of the Kyocera range. (see screenshots).

C1020 Screenshot_2.jpgC1020 Screenshot_1.jpg

Does anyone know of a way to reset the password back to factory - which is blank - or anything else for that matter?

(I have also posted this in the Ricoh forums)

Thanks!