Mac OS X 10.6 and KMC3232C

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  • buselton
    Technician
    • Aug 2011
    • 13
    #1

    Mac OS X 10.6 and KMC3232C

    I have a KM 3232C networked to print on three Macs. The Mac running 10.5 has no problem printing. The Mac running 10.6 prints after I changed the permissions on the drivers in terminal, but very slowley. I changed the drivers to HP Jet Direct and it helped, but it still take 8 to 15 seconds between each page, with the problem getting worse with larger files. I know the problem is not with the memory of the machine because the Mac running OS X 10.5 does not have this problem. Any ideas?

    buselton




    "To strive, To seek, To find, and Not to yield."
    Tags: drivers, kmc3232, mac, mac os x 10.6, memory, print, printing, prints
    • n25an
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2008
      • 1030
      #2
      Re: Mac OS X 10.6 and KMC3232C

      it feels like a problem with the mac not the copier... you need to look at the mac that works correctly... check the print settings for the program that is doing the printing correctly.... check the settings for the print driver...

      and then try to copy these settings to the mac that doesn't work...
      Sad To Say I Don't Have a Life
      I do this stuff on the weekends too

        Comment

        • marc
          Technician

          50+ Posts
          • Feb 2010
          • 56
          #3
          Re: Mac OS X 10.6 and KMC3232C

          I had the same problem with KM-C3232E make sure the driver are default to KPDL if that is ok
          Try this, if you printing pdf file, Select one of the documents that print very slow and Click File then
          Print in Acrobat. Click the Advanced box then check the box for Print
          as Image. Click OK to close the window, then make some test
          let me know is this fix the problem good luck.

            Comment

            • marc
              Technician

              50+ Posts
              • Feb 2010
              • 56
              #4
              Re: Mac OS X 10.6 and KMC3232C

              Here are the Example excuse my poor paint knowledge



              Untitled.jpg Untitled2.jpg
              select advanced tab
              click on print as image

                Comment

                • buselton
                  Technician
                  • Aug 2011
                  • 13
                  #5
                  Re: Mac OS X 10.6 and KMC3232C

                  "it feels like a problem with the mac not the copier... you need to look at the mac that works correctly... check the print settings for the program that is doing the printing correctly.... check the settings for the print driver...

                  and then try to copy these settings to the mac that doesn't work.."

                  Thanks, I checked the settings, but they are the same. The problem is indeed with the Mac I think, but is a problem with the OS. The new versions of the OS (Snow Leopard and Lion) have the problem.

                    Comment

                    • buselton
                      Technician
                      • Aug 2011
                      • 13
                      #6
                      Re: Mac OS X 10.6 and KMC3232C

                      marc,

                      Its a no-go. The customer has decided to simply print from their older Mac.

                        Comment

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