FS-2000 DN Slow Printing of PDF's

[HenryT2]

S

Have any of you had a problem with any 2000's / IB-30 not printing PDF's correctly ? ( SLOW PRINTING through network only ). On the display you will see the Data LED's, then see PROCESSING - WAITING alternately .....then print one or two sheets .... PROCESSING - WAITING ...then another sheet or two . etc. We have tried the PRESCRIBE commands to initialize the NIC, Engine board, etc. ; this worked on a couple of printers; others, we had to replace the IB-30 & pigtail; still others , only the pigtail to correct the "SLOW" printing. We have checked and tried old firmware as well as the latest . We also have tried older drivers all the way to the latest KX , and still see this problem on some printers (YEP, Different PDF's, so that was not the problem ) If you have seen this and have a solution, or just a suggestion ....... please post a reply . Thanks

[HenryT2]

Re: FS-2000 DN Slow Printing of PDF's

We did finally determine the cause of the slow print on PDF's.
You probably noticed that some of the later model IB-30's had an isolated pair on the relay cable that was 'shielded' by shrinkwrap.
We duplicated this on some of the IB-30's that was having the slowest data transfer. This corrected all the problems we were having.
KMA apparently did have some issues with data transfer, and the problem was corrected at the factory. We never received any info about this, and KMA helpdesk either did not have this info or just did not share the reason for THEIR modification.
OH WELL ! At least we now know how to correct these problems in the future.