Taskalfa 400ci , Jam 51

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  • milldew
    Technician
    • Mar 2010
    • 22

    #1

    [Jamming] Taskalfa 400ci , Jam 51

    Jam 51 occurs first copy or print of the day, they clear it and it doesn't jam the rest of the day. I have replaced the exit unit, blown out the job separator.
  • Jules Winfield
    Senior Tech

    500+ Posts
    • Jul 2009
    • 821

    #2
    Re: Taskalfa 400ci , Jam 51

    How are they storing their paper at the customer's office? I've seen damp paper cause similar issues on several different models. Are cassette heaters being used?
    But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

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    • milldew
      Technician
      • Mar 2010
      • 22

      #3
      Re: Taskalfa 400ci , Jam 51

      I will try turning on the heaters, thanks for the thought. I am also going to swap the job separator to see if any effect.

      Comment

      • Venom
        Technical/IT Support

        500+ Posts
        • Nov 2009
        • 765

        #4
        Re: Taskalfa 400ci , Jam 51

        we replaced job sep to fix that...fuser and exit unit didn't fix it
        IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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        • brecht2
          Technician

          50+ Posts
          • Feb 2012
          • 71

          #5
          Re: Taskalfa 400ci , Jam 51

          I have the same issue on a lot of this TA machines. First page in morning jammed in exit unit (rotary guide). 2nd is ok.
          I did the Kyo Service Bulletin against this issue without succes: 3ma-0002. (changed the lower js roller)
          Quite frustrating...

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