420i with blank white (backlit) screen)

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  • Old Tech
    Technician
    • Feb 2011
    • 10

    #1

    420i with blank white (backlit) screen)

    Hi All

    wondering has anyone had this before on this class of machine?

    the screen suddenly this morning is blank except for white backlight and the machine is not showing up on the network?

    thought i would ask before going out as i dont want to go through replacing a bunch of partrs to find the right one.


    Thanks.
  • habik
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2013

    #2
    Re: 420i with blank white (backlit) screen)

    Originally posted by Old Tech
    Hi All

    wondering has anyone had this before on this class of machine?

    the screen suddenly this morning is blank except for white backlight and the machine is not showing up on the network?

    thought i would ask before going out as i dont want to go through replacing a bunch of partrs to find the right one.


    Thanks.

    Service mode U906 > then U201 > then HDD format + fresh Firmware > and then I would try the difficulties like changing the whole control panel to eliminate the main bits.

    If my memory serves me well I think it may be caused by the memory module under the display. And as some say when changing that module you change the PCB too.. I think I have seen a thread about this.. just need to dig it out but it was on a different machine ..KM5050 or something like that.
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

    Comment

    • luis8832
      Trusted Tech

      250+ Posts
      • Dec 2008
      • 250

      #3
      Re: 420i with blank white (backlit) screen)

      i have attached this documentation for you. Hope it helps
      Attached Files

      Comment

      • habik
        Service Manager

        Site Contributor
        1,000+ Posts
        • Apr 2010
        • 2013

        #4
        Re: 420i with blank white (backlit) screen)

        Originally posted by luis8832
        i have attached this documentation for you. Hope it helps


        Brilliant Thanks for the chart! Thumbs up!
        .OK Google! ... will I need Berrocca this morning?
        Firmwares HERE

        Comment

        • Old Tech
          Technician
          • Feb 2011
          • 10

          #5
          Re: 420i with blank white (backlit) screen)

          thanks, i have the flow chart from previous F000 issues, didnt think about it till i saw it again.

          Comment

          • luis8832
            Trusted Tech

            250+ Posts
            • Dec 2008
            • 250

            #6
            Re: 420i with blank white (backlit) screen)

            any update on your situation? curious to know.

            Comment

            • Old Tech
              Technician
              • Feb 2011
              • 10

              #7
              Re: 420i with blank white (backlit) screen)

              Hi , yes went out took op panel off to inspect, found nothing unusual, replaced and all was working again!!!!
              somedays are good.

              Comment

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