We've got an 8030 that jams ONLY when hole punching more than one page. Jam code is 63. It will copy, staple, sort, duplex - everything else, except hole punch multiple pages. It will hole punch single pages all day long, just not more than one. Hole punch unit was switched for one from a known working machine - no joy. I checked the firmware and it is up to date.
I have read some posts that are similar and mention rollers, solenoids, switches, etc; however, if these were the culprits, wouldn't it jam while performing tasks other than hole punching? What am I missing here?
I have read some posts that are similar and mention rollers, solenoids, switches, etc; however, if these were the culprits, wouldn't it jam while performing tasks other than hole punching? What am I missing here?
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