CS-4035 scan to folder issues

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  • mcreath
    #1

    [Misc] CS-4035 scan to folder issues

    I have a CS-4035, we scan to folder over a network to a folder on the local pc. The document shows up immediately, but the copier takes 2 minutes to release and come back to ready. We have updated the firmware, changed cables, changed local 4 port switch, changed port on the main switch, swapped the nic and have the same results. The same issues are evident when we scan to a laptop. What else can we try?
    Tags: None
    • Venom
      Technical/IT Support
      500+ Posts
      • Nov 2009
      • 765
      #2
      Re: CS-4035 scan to folder issues

      Try scanning with Scan File Utility
      IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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        • nmfaxman
          Service Manager
          Site Contributor
          1,000+ Posts
          • Feb 2008
          • 1705
          #3
          Re: CS-4035 scan to folder issues

          I am thinking, enable SNMP, or reduce the timeout to 30 seconds or less.
          Why do they call it common sense?

          If it were common, wouldn't everyone have it?

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