I have a laptop running win 7 64Bit and have installed the Kyocera TASKalfa 4550ci. I have unistalled and reinstalled all software for the printer and it still will not print from all programs below is a list of issues I am having when printing to it.
We have 2 of these machines in our office and have any numerous issues the last few months. Firmware on both was just updated a couple of weeks ago. These are networked printers and have had to install locally on each machine in office instead of from network due to intermittent connection/printing issues from almost everyone in the office. We have had the machines for a few years with no issues at all.
If anyone has any idea what would be causing this to happen please let me know.
- Prints test page fine
- Cannot set as default, but able to get into full print driver options from devices and printers.
- prints from MS word 2010 fine
- printed email from outlook, print options did not come up properly and then the print came out of the HP directly connected to the laptop even though selected the Kyocera
- Adobe does not even show it as a installed printer
- MS excel shows printer but does not allow you to select it
We have 2 of these machines in our office and have any numerous issues the last few months. Firmware on both was just updated a couple of weeks ago. These are networked printers and have had to install locally on each machine in office instead of from network due to intermittent connection/printing issues from almost everyone in the office. We have had the machines for a few years with no issues at all.
If anyone has any idea what would be causing this to happen please let me know.
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