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  • luis8832
    Trusted Tech

    250+ Posts
    • Dec 2008
    • 250

    [Misc] scanning

    I have a fsc-2626. The unit was scanning smb with no issue. The client switched the router to a verizon router and now it will not scan. If i direct connect to the machine it works. What should i be looking for in the router, i feel the router is the issue at hand. Any help would be greatly appreciated.
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2459

    #2
    Re: scanning

    Check IP-Settings in the machine. IP-adress, Subnet Mask, Gateway, DNS-server. Check the IP-range of the router. Could be that the router is using a different IP-range.

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