We've had the usual issues with the 2560/3060 tablets, but this particular one is overheating and the touch screen stops working. The customer turns the machine off, lets it cool down, and is able to use it again for 4 hours or so until it overheats again and the touchscreen no longer works. The Op panel IS excessively hot, not warm, to the touch.
When we first got the call, we instinctively replaced the tablet, but are still left with the same problem. All grounds seem to be in place and the fans are working.
When we first got the call, we instinctively replaced the tablet, but are still left with the same problem. All grounds seem to be in place and the fans are working.
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