Need Help

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  • luis8832
    Trusted Tech

    250+ Posts
    • Dec 2008
    • 250

    [Error Code] Need Help

    Replacing a fuser that another technician ordered, installed it and started hearing noise. The code i got was C6610, i was hearing a clicking sound. I checked the code and it say to check the fuser release motor. I am not familiar with this unit, where is the fuser release motor located on the machine? If anyone has any input it would be greatly appreciated.
  • Kidaver
    Ghoulscout

    500+ Posts
    • Apr 2011
    • 912

    #2
    Re: Need Help

    Model would help for a start
    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22619

      #3
      Re: Need Help

      Yes luis, do you know what model it is? My psychic powers seem to be slipping ... =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • kyoceradude
        The Great Gazoo

        250+ Posts
        • Aug 2006
        • 442

        #4
        Re: Need Help

        There's that damn cricket chirping sound again.
        My mission here on Earth is to help all you Dum-Dums!

        Comment

        • luis8832
          Trusted Tech

          250+ Posts
          • Dec 2008
          • 250

          #5
          Re: Need Help

          Sorry guys the model is a CS 7550 ci. Found the issue yesterday, it was a bent pin where the black connector goes from the the fusing unit.

          Comment

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