8000I WITH J41xx

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  • monstott2010
    • Jun 2025
    #1

    8000I WITH J41xx

    feeding from Drawer 5 (hi cap) will run anywhere from 10 to 500 copies before jamming, checked feed rollers, cleaned sensors, no change. Test in Drawer 3 same issue, did not test other drawers but assuming same results. Error pointing to the loop sensor, paper not getting to loop sensor as it is stopping about 1 inch thru the registration roller. Since we had just recently put the upgrade kit in this machine, took the additional bar/mylar off the registration plate to test, no change. I have ordered a new sensor, but looking to see if anyone else has seen this
    Tags: None
    • Venom
      Technical/IT Support

      500+ Posts
      • Nov 2009
      • 765
      #2
      Re: 8000I WITH J41xx

      did you replace the whole feed unit?
      IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

        Comment

        • mita
          Technician

          50+ Posts
          • Sep 2010
          • 87
          #3
          Re: 8000I WITH J41xx

          Originally posted by monstott2010
          feeding from Drawer 5 (hi cap) will run anywhere from 10 to 500 copies before jamming, checked feed rollers, cleaned sensors, no change. Test in Drawer 3 same issue, did not test other drawers but assuming same results. Error pointing to the loop sensor, paper not getting to loop sensor as it is stopping about 1 inch thru the registration roller. Since we had just recently put the upgrade kit in this machine, took the additional bar/mylar off the registration plate to test, no change. I have ordered a new sensor, but looking to see if anyone else has seen this
          I had a similar issue with a 4550ci jams at loop sensor. I had to polish the vertical feed clutches the wear patterns on the plates were uneven so it would suggest poor contact causing slip

            Comment

            • monstott2010
              #4
              Re: 8000I WITH J41xx

              Originally posted by Venom
              did you replace the whole feed unit?
              No, I havent replaced anything yet, have sensor and rollers on order to be replaced, though I dont believe the feed section is the problem since more than 1 drawer have exact same results....

                Comment

                • monstott2010
                  #5
                  Re: 8000I WITH J41xx

                  Originally posted by mita
                  I had a similar issue with a 4550ci jams at loop sensor. I had to polish the vertical feed clutches the wear patterns on the plates were uneven so it would suggest poor contact causing slip
                  Thanks for the info, I will check those next visit.

                    Comment

                    • rashid120
                      Technician

                      50+ Posts
                      • Jun 2010
                      • 76
                      #6
                      Re: 8000I WITH J41xx

                      Please update the firmware.your problem will be solved.already faced same problem and solved by updating latest firmware.

                      Thanks and Regards

                      Rashid Iqbal

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